
For decades one of my sore spots was that people refused to serve me, even though I paid them.
I remember saying to myself: my money is not good enough for you? and wept.
I had no idea how I “accomplished” that… in 20/20 hindsight it is still a little spotty.
What wasn’t clear to me, never even occurred to me, how my attitude effected the service provider. My “To what degree you think of yourself:” starting point measure was, at the time, 70%. From my behavior I would have guessed it was higher.
Mainly I overrode what they said. I argued, I knew better, I acted with contempt…
What I didn’t know then is that being a service provider needs to be a win, or no service.
A customer who is not happy is a









One of the sources of what to read is the book-list of people that are light years ahead of me, like Charlie Munger, the billionaire. I’ve read science books because of his book list. Other ideas come from my own articles: like reading Sarah Singer and Blair Singer, whose books and videos are setting my … 
The invisible undercurrent, undertow of self-made rules… Or if you prefer, the invisible strings that move the puppet… What they talk about when they say “there are known knowns… etc.” Donald Rumsfeld stated: Reports that say that something hasn’t happened are always interesting to me, because as we know, there are known knowns; there are … 
A distinction is a new way of looking at the world. Really new. It is also like a framework, like a whole punched into a solid wall… when you look through that hole, what you see is unfamiliar. You can look at the world and suddenly that distinction starts to show up everywhere. I was … 
There are two planes where existence can be experienced: the horizontal plane and the vertical plane. They are not different places, they are different dimensions of the same thing, different ways to look at them, from different places in reality. …